SERVICES
Your one-stop shop for all things ‘Competency’.
Black Box is truly committed to all elements that contribute to toward the strategic design, development and execution of your internal learning and development initiatives. Our expertise in consulting, competency mapping and CMS program implementation not only allow our clients to clearly define the specific competencies required from each job role applicable to their organizational processes, but also to define the critical gaps that may exist between learner capabilities and these benchmarks.
The full line of Black Box Services gives organizations the opportunity to walk away with a full turn-key solution to address all underlying components of a sustainable learning and development program.
COMPETENCY CONSULTING
Workforce performance stems from structured competency frameworks. Employees are more likely to benefit from HR development efforts when these initiatives are clearly associated with one’s current job role.
Our Competency Consulting services engage expert competency analysts in the identification and configuration of core job position competencies, regardless of industry or discipline. These results are then methodically aligned with leading industry benchmarks, ensuring all employees are developed according to a global standard.
Examples of our Competency Consulting Services:
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Competency Profiling
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Coaching and Mentoring Programs
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Competency Gap Analyses
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Technical Assessment & Evaluation
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Competency and Skills Assessment
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Candidate Screening & Selection
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Industry Competency Alignment
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Specialized Recruitment Consulting
CONTENT DEVELOPMENT
Organizational excellence is a near impossible feat without a structured and engaging baseline for operational content. Developing standardized learning solutions becomes the source of learning effectiveness.
From general organizational policies, to site-specific operational procedures, manuals and learner assessments, our team of technical writers and editors can provide turnkey solutions towards the standardization and optimization of all materials and content over a wide range of common publishing platforms.
Examples of our Content Development Services:
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Corporate Procedures & Policies
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Training Materials & Course Books
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Standard Operating Procedures
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Learner Exams & Assessments
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Equipment Manuals & Specifications
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Technical Illustrating & Digitization
SOFTWARE SOLUTIONS
It may be stating the obvious, but a key success factor of any effective and sustainable competency development program lies within the software platform used to manage the program throughout its implementation. Even customized competency development processes are prone to failure when lacking integration with a proven competency management software solution.
Working with a range of competency management software partners across the globe, Black Box ensures that you are aligned with a solution that truly meets the strategic needs of your organization.
Contact us for more information on some of our recommended Competency Management Software providers!
TRAINING
While learner achievement ultimately rests in the hands of the learner, it is up to management, leadership and coaching teams to foster a learning environment based on learner accountability and self-development. Black Box addresses these needs by offering two distinct lines of training products:
Our Employability Line of training centers on frontline workforce employees and those individuals requiring further growth of basic and common workplace capabilities. These courses feature quick and concise development sessions which outline only the core fundamentals of various subjects.
Our Impact Line of training promotes extensive growth and development for individuals of senior or management roles within an organization, focusing on in-depth coverage of critical functions associated with leadership, management and employee development.
Impact Sessions may employ international instructors and specialists for customized sessions based on organizational requirements. Please contact us for scheduling, availability or more information.
Impact Line
Personal Effectiveness
Impact Line
Training & Development
Impact Line
Leadership & Management
LOOKING FOR TECHNICAL OR VOCATIONAL TRAINING?
Partnerships with a wide range of respected global training organizations puts us a phone call away from finding you the training you need.
VISUAL SUPPORT
Gone are the days of hand-written notes, photocopies and paper-based systems. In today’s generation of a technologically competent workforce, all successful organizations look to remain competitive in a young, digital era of design and development.
It takes an inordinate amount of visual stimulation to retain the attention of the modern-day learner. With access to an in-house media design team, as well as a global network of graphic designers, programmers and photographers, Black Box serves as a single source for all design enhancement needs.
TOTAL SOLUTIONS
You have competencies. You have training initiatives. You have a software platform. Ever wonder how it all fits together? Our team of globally experienced competency consultants are itching to provide you with industry-leading methodologies towards integrating all elements of your competency program into a free-flowing, efficient and most importantly, self-sustainable solution.
Regardless of whether or not you’ve previously implemented any of our existing Black Box products and services, we’re keen to guide you down the path of least resistance when it comes to synchronizing your training and development initiatives into a well-oiled machine. By bringing forth both the latest in industry competency techniques, along with sample configurations from similar organizations, Black Box will work closely with your team in providing customized recommendations on everything you need to streamline all aspects of training and progression within your workforce.